Who’s Driving Your EHR Implementation? Ehr ImplementationEvery fast-moving vehicle needs a driver, including your Electronic Health Record (EHR) system. When transitioning from the archaic land of paper files to the cyber-driven world of secured, cloud-based data management, your agency needs a hero of a super-driver who not only believes in the platform, but also the people behind it, and the people ... Read more...

Not all EHR Vendors are Created Equal Criteria for comparing EHR vendorsNot all EHR vendors are created equal. In the land of equality, we also have freedom: freedom to do as little or as much as we please. Freedom to excel – and freedom to “get by”. When it comes to meeting the needs of your agency, does your electronic health records vendor excel or merely ... Read more...

Opioid Crisis and Your EHR … a Follow-Up Opioid CrisisThe opioid crisis in America is so severe, we believe each must do what he or she can to wrestle the epidemic into submission, and as an EHR vendor, one of our abilities lies in using this very blog space to trumpet statistics and resources. So, although we addressed this topic last October, [see “3 ... Read more...

Setting the Stage: Patient Satisfaction Begins at Check-In patient satisfaction check inHave you ever tried to put yourself in the shoes of a patient who is experiencing the environment of your agency or clinic for the first time, and tried to absorb the degree of patient satisfaction which might be generated by that “first impression”?   For any public health agency or behavioral health clinic, this first impression ... Read more...

Pyramid Power: EHR Support and On-going Training Set Apart the Best from the Rest pyramidA recent study by the American Journal  of Managed Care reported in January of this year that nearly 75% of EHR users are not maximizing the full value of their system.  Much like most of us utilize very little of the capabilities and capacity of our smartphones, so, too, the profile of the average EHR ... Read more...

The Tweets Heard Round the Medicare and Medicaid World: Spotlight on CMS Administrator Seema Verma Seema Verma, CMMS DirectorCenters for Medicare and Medicaid Services director Seema Verma is drawing the spotlight to changes coming to MACRA (Medicare Access and CHIP Reauthorization Act) with a series of declarative Twitter posts. And Tweets and re-Tweets are resounding.   For example, here’s one of her latest: But the Tweet truly heard ‘round the Medicare and Medicaid world (according to number ... Read more...