Having the Right Tool at the Right TimeHaving the Right Tool at the Right Time

In our last blog, we encouraged agencies who were beginning the process of implementing an electronic health record (EHR) system  to “Find Your Driver”:  to identify the one key person in your system who believes in the idea of what an EHR platform could do, believes in the people providing support behind the system – ...
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Who’s Driving Your EHR Implementation?Who's Driving Your EHR Implementation?

Every fast-moving vehicle needs a driver, including your Electronic Health Record (EHR) system. When transitioning from the archaic land of paper files to the cyber-driven world of secured, cloud-based data management, your agency needs a hero of a super-driver who not only believes in the platform, but also the people behind it, and the people ...
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Not all EHR Vendors are Created EqualNot all EHR Vendors are Created Equal

Not all EHR vendors are created equal. In the land of equality, we also have freedom: freedom to do as little or as much as we please. Freedom to excel – and freedom to “get by”. When it comes to meeting the needs of your agency, does your electronic health records vendor excel or merely ...
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Opioid Crisis and Your EHR … a Follow-UpOpioid Crisis and Your EHR ... a Follow-Up

The opioid crisis in America is so severe, we believe each must do what he or she can to wrestle the epidemic into submission, and as an EHR vendor, one of our abilities lies in using this very blog space to trumpet statistics and resources. So, although we addressed this topic last October, [see “3 ...
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Setting the Stage: Patient Satisfaction Begins at Check-InSetting the Stage:  Patient Satisfaction Begins at Check-In

Have you ever tried to put yourself in the shoes of a patient who is experiencing the environment of your agency or clinic for the first time, and tried to absorb the degree of patient satisfaction which might be generated by that “first impression”?   For any public health agency or behavioral health clinic, this first impression ...
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Pyramid Power: EHR Support and On-going Training Set Apart the Best from the RestPyramid Power: EHR Support and On-going Training Set Apart the Best from the Rest

A recent study by the American Journal  of Managed Care reported in January of this year that nearly 75% of EHR users are not maximizing the full value of their system.  Much like most of us utilize very little of the capabilities and capacity of our smartphones, so, too, the profile of the average EHR ...
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