How to improve your collections process with 5 easy changes How to improve CollectionsIn today’s medical billing world of keeping up with regulatory issues (like ICD 10 changes), it is imperative to have the right staff and workflow challenges and to have the right software to support your agency needs. If you are a public health department, a community health, behavioral health, FQHC or private practice, make sure ... Read more...

EHR Adoption Problems – Is it a generational or training issue? AMNT_Oct14_GenerationsThere are numerous articles on line about the concerns over using Electronic Health Records (EHR) software.  These concerns include all the same things EHRs are supposed to improve – accuracy, security, and even time-consumption among other things.  This is especially true during the implementation phase, according to a study published by the Journal of the ... Read more...

The 2 Sides of Safeguarding your EHR Data from Cybersecurity Threats People vs TechnologyIn today’s electronic healthcare world, it is important to make the patient feel safe about sharing their health details.  If they feel their personal health information (PHI) could be at risk of hackers, they may be more likely to withhold information, which could result (worst case scenario) in life threatening consequences.  To fully create a ... Read more...

7 Levels of Service & Support You Should Demand from Your EHR Vendor 7 levels of supportWhen it comes to selecting an EHR software, there are many attributes of the system to consider and compare before choosing. Many EHRs on the market today will be focused on your particular needs and may even cost about the same, but how do you know what you’ll get after go-live?  Will you experience easy ... Read more...

Overcome the Unexpected Challenges of EHR Implementation ObstaclesWhen adopting a new electronic health records (EHR) or any new technology, there are always challenges.  The challenge of learning how to use it well in order to fully maximize its benefits, and the challenge of reorganizing processes and upgrading equipment to accommodate abrupt changes.  These obstacles are to be expected.  But what about those ... Read more...