An Integrated Solution Designed
Specifically for Public Health
Our Commitment to Public Health
Patagonia Health’s integrated public health Electronic Health Record (EHR), Practice Management, and Billing solution was designed specifically for Local Health Departments (LHDs). We’re proud to support more LHDs than any other EHR/EMR vendor across the US with our robust software designed to handle end-to-end patient-centered care.
We set out to create a tool to help Health Directors, Clinical Staff, and Practice Administrators alike — so you can focus on the community members you serve. We’re committed to being your foundation for care through our award-winning customer support.
Public Health EHR Features
State and Federal Reporting
Complete all of your requirements for state and federal funding and compliance with EHR reporting features like ad hoc, FPAR 2.0., DAISEY, time and effort tracking, and more. Easily pull clinical, billing, and financial reports for stakeholders, boards of health, or county commissioners.
Management Dashboard & Analytics
Health directors no longer need to spend hours gathering clinical, financial, and population health data. Our integrated Management Dashboard creates reports for you to track productivity and outcome measurement to improve your quality of care.
Interoperability
Master Patient Indexing allows for an automatic, seamless transfer of patient data between your health department and other providers, labs, HIEs, immunization registries, and more. We are also proud partners with Carequality.
Robust Scheduling Features
Our patient scheduling features include appointment reminders, recall messaging, and a view of appointments for a given day with status and status history (like no-shows).
Whole Person Care Delivery
Through tools like patient referral orders, providers can document and track referrals to outside resources like WIC, housing, transportation, and food. This allows you to support whole-person care, address the social determinants of health, and comply with public health 3.0.
Integrated Behavioral Health Tools
To provide integrated care services for your community members in your LHD, add customizable behavioral health forms and assessments, individual and group progress notes, integrated telehealth (individual and group sessions), and behavioral health case management tools.
Who We Serve
- Small, local health departments in rural areas (with as few as two users)
- Midsize Health Departments
- Large Health Departments
- Enterprise Systems — Public Health Agencies with multiple locations, including state-wide systems (200+ users)
Public Health Clinical Tools
Communicable Disease
- Includes Tuberculosis (TB) document testing, treatment, contact tracing, and DOT (directly observed therapy)
- STI/STD program support, including encounter note documentation, labs, appointments, patient education, etc.
- HIV Case Management with templates and forms, in addition to HIV testing, assessment, care planning, treatment adherence notes, and intervention and recovery plans
Immunizations and Mass Vaccinations
- Patagonia Health’s Immunization App allows providers to administer vaccines, view patient histories, and access specific immunization reports. This functionality eliminates duplicate entries and assists in billing workflows.
- Our Mass Vaccinations feature allows staff to view vaccine information added by the patient, update demographics, link the chart, and vaccinate patients quickly.
Maternal Child Health (MCH) Programs
- Title V and Title X data entry and reporting
- Family Planning Annual Report (FPAR and FPAR 2.0)
- We can support Maternal Child Health programs with reporting,
encounter notes, etc. - Prenatal Care Coordination Services (PNCC)
Medication Management
- Medication Inventory App automates medication dispensing and audit while allowing users to track and dispense inventory by funding source (e.g. 340b)
- Vaccine inventory app to track inventory by funding source (e.g. VFC, 317 or private) and clinic sites.
- Electronic Prescribing of Controlled Substances (EPCS) allows professionals to prescribe Schedule II-V controlled substances directly from point-of-care to pharmacy
- E-Prescription (eRX) Software allows clinicians to print or electronically send prescriptions to any pharmacy
Health Screenings
- Oral health/school screening app
- Hearing and Vision screening app
Other
- Smoking Cessation program tools
- GIS Health Mapping
- Telehealth Visits
- Non-Emergency Medical Transport (NEMT)
Practice Management System
- Save time with a personalized dashboard for your role, increasing staff efficiency and satisfaction
- Automate tasks like patient outreach and recalls to increase patient engagement and communication
- Streamline registration and scheduling through our patient portal and self-scheduling feature
- Limit no-shows with appointment reminders via text, email, or voicemail
- Decrease billing bottlenecks with clinical documentation linked to the associated billable claim
- Easily review and update documents as they are attached to a patient’s virtual chart
Billing Solutions
- Financial reports like claim status, payment data, and claim-specific reports
- HIPAA transaction formats, including but not limited to 835, 837, and 5010
- Included clearinghouse connectivity expedites claim submissions and payments.
- Connect to over 3,000 insurance payers, including government and commercial insurance payers, like Medicaid, Medicare, LME/MCO, Blue Cross Blue Shield, United, and more
- Review/audit all service charges in one central place and amend charges before sending them off to payers.
