Patagonia Health is proud to offer educational webinars on various industry-related topics for Public Health, Behavioral Health, and how they can be supported with Health IT. All webinars are free to the public and presented within a 1-hour time frame. Upcoming topics and previously recorded webinars are available below. Register today!

Upcoming Educational Webinars

Descriptions and registration options will be updated upon final confirmation of each webinar below.

On Demand Educational Webinars

Margie Balfour webinar
Description: This is a one-hour presentation by Dr. Margie Balfour about crisis care in behavioral health organizations. She will review her expertise in 988 as a suicide and crisis lifeline, national trends in behavioral health crisis care, and how to provide whole-person care.
Michael Meit webinar
Description: 45-minute presentation by Michael Meit, Director of Rural Health Research at East Tennesee State University. He reviews his findings in the evaluation of rural health programs, health equity, and rural health-specific issues, among others.
Description: The Behavioral Health world is constantly changing. From the regulatory requirements at a state and federal level to specific billing requirements associated with certain payors, providers have an uphill battle to achieve compliance. Most of us got into this space to help people and provide techniques to improve an individual’s quality of life. Instead, we have become buried in rules and paperwork that has certain timeframes and different requirements based on the level of care. We will provide some helpful tips that can be used when providing care and completing documentation. Tips will include a “Golden Thread” model and focus on how we can simplify the complicated compliance process.
Learning Objectives: 1. The “Golden Thread” approach to treatment
2. Clinical process in conjunction with documentation
3. How to use your EHR as a clinical tool
Description: Knowledge of information security and protection of critical information is an important requirement for healthcare professionals at all levels and functions within organizations. The need for tele-services due to the pandemic coupled with advancements in Information and Communication Technology (ICT) has brought “Telehealth” to center stage. While Telehealth provides huge benefits it also changes the information security risk landscape. In this rapidly changing healthcare ecosystem, healthcare service providers need to learn, unlearn, and relearn cybersecurity concepts. This security awareness session is tailored for beginner and intermediate levels of learning. Balu introduces basic concepts in cybersecurity and provides insights and discusses the current information security best practices in the healthcare industry, with special emphasis on Telehealth.
Learning Objectives: 1. To help participants recognize threats and vulnerabilities in their work and remote-work (home) environment and take appropriate steps to mitigate risks and safeguard critical information, e.g. Protected Health Information (PHI)
2. Provide participants a conceptual framework to understand information security concepts in a holistic way and apply them at the workplace.
3. Provide references and resources for continuous self-learning.

Webinar: Case Management in Patagonia Health EHR

Description: Case management or care management is an important component of Public Health. Care managers have been proven to make a difference for reducing negative outcomes and reducing the cost of Public Health services. Patagonia Health EHR provides more than a place to record the interaction that staff has with patients and clients. The EHR provides tools for care managers to assess the needs of their patients, including Social Determinants of Health (SDOH) needs. Staff can also document contact, track the interventions required to completion, and track time spent on programs. In this webinar, John walks through what case management and care management are and how an EHR such as ours can support them.
Learning Objectives: 1. What are case management and care management?
2. How does Patagonia Health EHR support them?
– Caseload management
– Referrals processing
– Patient Intervention tracking
– Time tracking
– Reporting

Webinar: Public Health 3.0 – What it means for Public Health Agencies & Health IT System Developers

Discussion on Public Health 3.0
Description: Ashok Mathur, Founder and CEO of Patagonia Health, and Rajib Ghosh, Founder & CEO of Health Roads, discuss the key pillars of Public Health 3.0 and why they are important for expanding and improving public healthcare in the country. They cover what this means for Health IT and Electronic Health Record companies and what counties and cities need to prepare for when they plan to implement Health IT systems in their Public Health departments.
Learning Objectives: – The key pillars of Public Health 3.0
– Why the pillars are important for expanding and improving public healthcare in the country
– What it means for Health IT and Electronic Health Record companies
– What counties, cities need to prepare for when they plan to implement Health IT systems for Public Health departments

Webinar: Social Determinants of Health (SDOH) – I’ll Know it When I See It

Educational Webinar Social Determinants of Health (SDOH) for Public Health
Description: In this Webinar, Colleen Bridger, MPH, PhD and Founder and CEO of Colleen Bridger Consulting reviews modern day definitions of Social Determinants of Health (SDOH) and discusses why a renewed focus on these, through the lens of Social Justice, is more critical than ever. She examines progress made over the last decade to address Social Determinants of Health and discusses where and why that work has fallen short, resulting in greater health inequities, and how Public Health can revamp our approaches. Specific attention is paid to framing Social Determinants through the WHO framework of 1) Improving daily conditions; 2) Tackling the inequitable distribution of power, money, and resources and 3) Measuring and understanding the problem and then assessing the impact of action.
Learning Objectives: Participants will:
– Consider a broader definition of Social Determinants of Health through a Social Justice lens
– Learn about successful SDoH interventions
– Learn about areas for improvement in addressing SDoH
– Learn about emerging best practices specific to SDoH/ Social Justice

Webinar: Protecting Patient Data and Preventing Data Breaches

Educational Webinar on Protecting Patient Data and Preventing Data Breaches
Description: Srini Kolathur, CEO of Databrackets, discusses the ins and outs of protecting patient data. It is no simple job to protect data in the healthcare sector. A data breach allows unauthorized individual access to confidential, sensitive, or protected information. HIPAA/HITECH compliance applies to Protected Health Information (PHI). If the business is already HIPAA compliant, there are many technical protections to secure patient data, bringing one step closer to complying with other cybersecurity and compliance standards. Srini covers how healthcare agencies can achieve these things.
Learning Objectives: Participants will learn: – How to restrict data and applications access
– Data Encryption
– How to perform regular evaluation of risks
– Data Backup Use Off-Site
– Encryption of the highest level for sensitive data
– Enforcing BYOD security standards
– How to promote improved user cybersecurity habits, enforce strong credentials, and multi-factor authentication

Webinar: From Volume to Outcomes: Measuring Success in a Value-Based Environment

Educational Webinar on Measuring Success in a Value-Based Healthcare System
Description: In this educational webinar, Scott LaVigne of Franklin County Health Department provides an easy way to operationalize “value” within healthcare settings. He examines some common outcome metrics used within managed care systems, and discusses practical steps that health departments can take (today) to better position their clinics & programs for the Value-Based healthcare system that will soon be arriving.

Webinar: 2018 Security Risk Assessment Requirements – What to Expect

Educational Webinar on 2018 Security Risk Assessment Requirements for Healthcare agencies
Description: If you’ve decided it’s time to conduct and update your Security Risk Assessment for HIPAA/MIPS, but wonder what will it entail you can learn all you need in under 60 minutes. Srini Kolathur (now CEO of Databrackets) and the experts at EHR 2.0 cover how much time will it require, what resources you need, what it will cost, and more.

Webinar: Combat Opioid Crisis Using EHRs, GIS, and Wastewater Sampling

Educational Webinar on Combating Opioid Crisis using EHRs, GIS, and wastewater sampling
Description: In the growing war on opioid use, how do you develop targeted programs for maximum effectiveness? Combining GIS mapping data, de-identified EHR health data, and wastewater testing samples can be a real eye opener. In this educational webinar, Michael Bajorek, Deputy Town Manager for the Town of Cary, NC, and Sonali Luniya, VP of Customer Experience at Patagonia Health, share what some are doing to combat the opioid crisis as unique insights that may help you too.

Webinar: Beyond the EHR – Connectivity that Counts

Educational Webinar on Connectivity Beyond the EHR that can help your Public Health or Behavioral Health Agency
Description: Like a house, your EHR is a strong foundation you can build on. There is a whole world out there beyond the walls of Electronic Health Records software that enables you to increase your agency’s efficiencies and abilities exponentially! In this webinar you’ll learn from Tom Power, Director of Business Development at Patagonia Health, how connections beyond the EHR can have a positive impact on your agency.

Webinar: How to Use Electronic Health Records to Help with Smoking Cessation Efforts

Educational Webinar on How to Use Electronic Health Records (EHR) to help with Smoking Cessation Efforts and Programs in Public Health
Description: Tobacco dependence is a leading cause of avoidable death. 70% of smokers want to quit, and quit attempts are more successful with clinical assistance and guidance. In this educational webinar, Sonali Luniya of Patagonia Health shares how clinicians can use EHRs to help patients with Tobacco Cessation.

Webinar: The Service that Supports the Software

CEO Ashok Mathur sharing his experience about the Service that supports Patagonia Health Electronic Health Record (EHR) software
Description: Patagonia Health’s Public Health and Behavioral Health customers select us for our unique technology but then refer us to their colleagues because of our superb service as we focus every day to earn 100% customer reference ability. In this webinar, Patagonia Health’s CEO, Ashok Mathur, tells his story.

Webinar: Conducting a Security Risk Assessment (2017) – What to Expect

Educational Webinar on Conducting a Security Risk Assessment (2017) for Public Health and Behavioral Health agencies
Description: You have decided it is time to conduct a Security Risk Assessment, but what will it entail? In under 60 minutes learn all you need to know: How much time will it require, what resources you need, and the costs. Learn these and more from Srini Kolathur and the experts at EHR 2.0 in this educational webinar.

Webinar: User-Centered Design Creates a Custom Version of a Standard Public Health EHR

Educational Webinar on User-Centered Design and how Patagonia Health creates custom versions of a standard Public Health EHR
Description: At Patagonia Health, we fully understand that not all health departments are alike, so we remain flexible in the EHR solutions we offer. Following a user-centered product design approach, we observe and interview the users in their environment which form the basis of defining the problem and designing a tailored solution. Join us for this educational webinar with John Ramsey, Chief Enterprise Architect at Patagonia Health, to learn how we work directly with Public Health departments all across the US to deliver a custom version of our standard EHR.

Webinar: Innovative Approaches to Pleasing our Customers

Discover how Patagonia Health takes Innovative Approaches to Serving customers with our Public Health and Behavioral Health EHR
Description: Over the past several years, Patagonia Health has taken the nation by storm. Join us for an overview discussion and demonstration to learn the pivotal reasons why agencies just like yours are selecting Patagonia Health and the substantial benefits they have gained since implementation. Learn from Tom Power, Director of Business Development, on how Patagonia Health has grown from 3 to 21 states in just under 4 years thanks to collaborations and innovative approaches with our customers in Public and Behavioral Health!

Webinar: HIPAA/ HITECH Requirements and Security Risk Analysis

Educational Webinar on HIPAA/ HITECH Requirements and Security Risk Analysis
Description: The HIPAA Privacy, Security, and Breach requirement is a mandate under the Health Information Technology for Economic and Clinical Health (HITECH) Act. Likewise, the HIPAA Privacy Rule provides federal protections for Protected Health Information (PHI) held by health departments and gives patients an array of rights with respect to that information. Personnel involved in Public Health must have a grasp on disclosures of PHI permitted for patient care and other important purposes, along with other ways the regulations affect their job functions. This 50-minute webinar by Srini Koluathur and EHR 2.0, will focus on HIPAA/HITECH requirements for Public Health Departments and FQHCs.

Webinar: Patagonia Health EHR features custom MIHP & CSHS Apps developed specifically for Michigan Public Health

Discussion on how Patagonia Health EHR designed custom apps for Michigan Public Health programs
Description: In addition to its already feature-rich and apps-based EHR system, Patagonia Health has developed customized apps and interfaces to include many of the features required by MI Public Health departments. The apps enable electronic forms and track services provided by local health departments for Maternal and Infant Health Program (MIHP) and for Children’s Special Health Care Services (CSHCS). See how they work and how they integrate within the EHR. Co-presented by Sonali Luniya, Tom Power, and John Ramsey of Patagonia Health.

Webinar: Credentialing and Contracting with Private Payers

Educational Webinar on Best Practices for Public Health and Behavioral Health to do Credentialing and Contracting with Private Payers
Description: In this webinar, Debbie Widener, Sr. Implementation & Training Specialist at Patagonia Health, covers tips and best practices for Public Health, Community Health, and Behavioral Health Agencies navigate the complexities of credentialing and contracting with private payers.

Webinar: EHR Implementation – People, Process and Product

Washoe County Health District sharing their experience of EHR Implementation of the Patagonia Health System
Description: Steve Kutz, Division Director of Community and Clinical Health Services, and Brantley Hancock, Department Systems Specialist, at Washoe County Health District share their experiences in migrating to a new EHR System – overcoming pain points and fears, adjusting to a new workflow, data migration and more.

Webinar: Best Practices for Successful EHR Data Conversion

Educational Webinar on Best Practices for Successful EHR Data Conversion
Description: An important element of a successful EHR adoption is the data migration process. In this informational webinar, learn from Don Sargent, Director of Customer Experience at Patagonia Health, what to expect and best practices for the conversion process for accurate data in your new EHR.

Webinar: EHR Implementation in Rural Local Health Departments

Educational Webinar on EHR Implementation in rural local Public Health departments
Description: In this educational webinar, Aaron Davis, Public Health Initiatives Project Manager at Wichita State University, talks about EHR implementation in rural local health departments and the collaborative effort among 11 different health departments.