Keeping Patient Data Safe
We take safeguarding the privacy and security of your patient data very seriously. Along with being federally certified and HIPAA-compliant, our team is dedicated to making sure our system is certified on the latest EHR privacy and security regulations, every year.
Additional security features we offer include:
- Secure SSL-encrypted data transfer
- Free, encrypted data backup and recovery
- Secure, managed data sites
- Unlimited uploading and online storage
- 99.9% server uptime
- Optional Security Risk Assessment Services
- Role-based Access Control and personalized user standards to control staff access to sensitive information
- Free 2-Factor Authentification
- Cloud-based Clinical Decision Support (CDS) for HEDIS rules
We’re proud of our reputation for protecting Personal Health Information. Unlike many EHR companies founded in the US, we are and always will be US-based.
No PHI data from our servers is ever shared overseas.
In addition, none of our customers have experienced a data breach with us.
Regular System Maintenance
We place significant emphasis on EHR privacy and security, which is why we update our system frequently (every 6 weeks) — we value listening to user feedback and requests. Furthermore, we prioritize updates to keep up with ever-changing health regulations. We work to ensure you are using the best version possible of your EHR, Practice Management, and Billing solution.
Don’t worry – the system automatically updates itself. For each system release, we provide a summary of updates in our customer newsletter along with a popup sharing the latest release notes when logging into our solution. Additionally, we provide updated training videos and other resources under the “Support” button on the user dashboard.
Security Resources
Webinar: Ransomware in Healthcare
Srini Kolathur from databrackets reviews relevant ransomware topics for health providers.
Blog: How to Defend Against the Rise of Ransomware
Check out our tips for how to defend your health organization against cybercriminals.
Blog: How Your Staff Can Increase Security and Protect Patient Data
Although you may select software solutions that prioritize security regulations, your weakness may be a lack of security training for your employees.
