you can depend on her to call you back."
Seamless Data Migration
Some companies that provide EHR services may ask you to do most of the work yourself, leaving you with no assistance during data transfers and a system that may not be suitable for your needs. This can waste time, cause frustration, and have a negative effect on your practice. At Patagonia Health, we work closely with you throughout the entire process to make sure that your transition to our EHR system goes smoothly and that you are able to successfully incorporate our system into your practice.
Remote and On-Site Training
We understand that making the switch to a new EHR can be challenging for your staff. That’s why we offer training both on-site and remotely. This ensures that your team is ready when it comes time to switch and that they are comfortable using the new system. After you go-live, we continue to support your team with monthly webinars, additional training hours, and plenty of resources to make sure you get the most out of our system.
We rely on our in-house team of experts to handle the implementation process. This ensures that your implementation is managed by individuals who deeply understand our software and can provide you with the most effective guidance possible. We do not rely on outside vendors who may not be familiar with our product. Our team of experts is highly skilled in advising and implementing best practices to optimize your workflows. With our Certified Professional Coders (billing experts), we can train your team to streamline the billing process for maximum efficiency.
Award-Wining Customer Service
At Patagonia Health, we take customer service seriously. We’re proud to have been recognized for our commitment to customer service by winning a Stevie award each year since 2015. We believe that this recognition is a testament to the hard work and dedication of our team, who go above and beyond to ensure that our clients are satisfied with their experience. We understand that migrating to a new EHR can be challenging. That’s why we work with you every step of the way to ensure your implementation is successful.