Healing Minds Therapeutic Services, a behavioral health agency located in Fayetteville, North Carolina, recently completed implementation of Patagonia Health’s cloud-based Electronic Health Record (EHR), Practice Management and Billing solution.

Healing Minds began their search for an EHR because of the North Carolina mandate for behavioral health agencies to connect to NC HealthConnex, the state’s health information exchange (HIE). “While there were several EHR vendors who claimed they could connect to NC HealthConnex, Patagonia Health was both connected and exchanging data,” stated Sara Penney of Healing Minds, “and that was very important to us.”

In selecting an EHR system, Healing Minds put an emphasis on finding a partner that could deliver an all-inclusive solution with integrated billing. Patagonia Health’s solution fit this criteria perfectly, providing automated billing workflows, real-time insurance verification and electronic remittance with no transaction fees.

“Implementing a new EHR solution is a major undertaking with a lot of moving parts,” Penney added. “Working with the team at Patagonia Health really helped minimize the stress. The system was easy to learn and the training was truly all-inclusive. Patagonia Health equipped us with the training, resources and best practices we needed to be set up for success.”

Patagonia Health is designed with the functionality necessary for behavioral health agencies to successfully deliver their services and meet regulatory requirements. The integrated solution can be configured for the agency, personalized down to the individual user, and customized when needed.

“We have worked with many agencies across North Carolina, and are excited to have Healing Minds as part of the Patagonia Health family,” Amos Slaymaker, VP of Sales and Marketing at Patagonia Health, said. “We look forward to being a partner to them by proving not only our technology, but also our high-touch, white-glove service to support the delivery of mental health services in the Fayetteville area and across North Carolina.”

About Patagonia Health, Inc.
Patagonia Health, Inc. is a healthcare software supplier with a cloud and apps-based software solution that is designed specifically for Public and Behavioral Health agencies. The solution includes an integrated, federally-certified, Electronic Health Record (EHR), Practice Management (PM) and Billing software. The company’s mission is to solve two major barriers to EHR adoption − usability and cost − and address customers’ number one problem: billing. Patagonia Health’s highly-intelligent solution is extremely easy to use and provides timely data for organizations to improve workflow, streamline operations and take their organizations to the next level. For more information, visit https://patagoniahealth.com.

About Healing Minds Therapeutic Services
HealingMinds Therapeutic Services is a cooperative of therapists based in Fayetteville, North Carolina. They provide adult, teen and child counseling services geared toward providing relief from moderate to severe emotional distress. Their services support recovery efforts for depression and anxiety, behavioral addictions, school-related issues and substance use disorder. For more information about Healing Minds Therapeutic Services, visit https://www.healingmindsnc.com.