Posted By Arnav Mathur On March 15, 2022
Stevie® Awards has issued Patagonia Health our 7th consecutive Stevie Award for sales and customer service. This year, Patagonia Health won Bronze in the Customer Service Success – Technology Company category. We took action on feedback from customers every year to continue offering excellent customer service and ethical sales processes.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Winners will be recognized during a virtual awards ceremony on May 11.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition.
This year’s Stevie Award was issued due to Patagonia Health’s rapid response to the COVID-19 pandemic across their business. We rapidly worked to develop a COVID Screening Tool, Telehealth App, and Mass Vaccination App. Given the pandemic and lockdown, we made a decisive shift in how we train clients. We went from on-site visits to remote training models via video meeting tools. This allowed us to maintain productivity and high service levels to our clients.
“Patagonia Health was founded with a focus on solving two major user problems: to provide a modern, easy-to-use EHR software, and to provide excellent customer service. Today we remain true to those founding principles with a goal of 100% customer reference-ability, because more than buying software, customers trust us to hold their hand through their transition to electronic health records. We support and recommend industry best practices and share our expertise to help our customers improve. We are truly a resource for them in every way.”-Don Sargent, VP of Customer Experience at Patagonia Health
See who else awards EHR, HealthIT technology, service and other accolades to Patagonia Health each year by visiting our awards and achievements page here: https://patagoniahealth.com/about-us/awards-achievements/
About Patagonia Health, Inc.
Patagonia Health is a living Electronic Health Record (EHR) software designed to meet the complex needs and desired health outcomes of Public Health and Behavioral Health organizations. Their federally certified, easy-to-learn platform includes integrated practice management and billing software so clients get one end-to-end solution. Employee-owned and organically grown, their mission is to support their client’s businesses with software and service that allows them to provide their patients with the care they deserve. For more information, visit https://patagoniahealth.com.