News & Events

Posted By Monique Dever On February 27, 2018

Patagonia Health EHR Wins GOLD Stevie® Award 2018 Customer Service Success

Patagonia Health EHR wins Gold Stevie Award for Customer Service

Patagonia Health EHR wins gold Stevie® Award in the Customer Service Success – Technology Company category in the 12th annual Stevie Awards for Sales & Customer Service as presented at their awards gala banquet held on February 23, 2018 in Las Vegas.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business Awards℠ and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.

“I am proud of our team to win the gold award in service. In a world where companies are cutting down service to save costs, we have decided to go the other way and make Service as our differentiation. As an industry, Electronic Health Record software vendors mostly do a decent job in implementation, training and getting customers to go live. However, after go live, customers are thrown over to Support and almost left to fend for themselves,” stated Ashok Mathur, CEO and Co-founder of Patagonia Health.  Patagonia Health won the Bronze award for two years prior to winning the gold, and has taken action on feedback from customers to improve service. This year Patagonia Health EHR wins gold!  Mathur added “We go a lot further by continuing to collaborate and partner with our customers for years to come after go live. Through, state specific user groups, targeted web training and regular executive touch points, we continue to work with our users to enhance the software and thus their experience.”
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

 

“All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition,” said Stevie Awards president Michael Gallagher.

 

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

 

About Patagonia Health

Patagonia Health Inc. is a healthcare software supplier that has built a cloud and apps-based software solution. The solution includes an integrated, federally-certified, Electronic Health Record (EHR), Practice Management (PM) and Billing software. The company’s mission is to solve two major barriers to EHR adoption, usability and cost, and address customers’ number one problem: billing. Patagonia Health’s one-of-a-kind apps-based system represents a paradigm shift in the EHR software industry, and its highly-intelligent solution uses sophisticated technology that is extremely easy-to-use. Innovative and unique apps provide timely data for organizations to improve workflow, streamline their operations and take their organizations to the next level. For more information, visit www.patagoniahealth.com or email info@patagoniahealth.com.

 

About the Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

 

Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc. and ValueSelling Associates, Inc.

About Monique Dever

Monique integrates research and networking with her passion for health and well-being to provide important, up-to-date news, resources and current events to the public health communities. She is the Marketing Executive for Patagonia Health, an Electronic Health Records (EHR) software company focused on the public health sector.