Posted By Denton Dickerson On February 5, 2024
Patagonia Health Celebrates 15 Years of Service
On February 9th, 2024, Patagonia Health celebrates 15 years of innovation, service and growth. Since its inception in 2009, Patagonia Health has been committed to providing a top-notch Electronic Health Record, Practice Management, and Billing solution to health organizations across the US. The combination of our easy-to-use technology along with hassle-free implementation and award-winning customer support has helped transform and modernize the healthcare landscape.
During his time in the healthcare IT industry, Ashok Mathur recognized that health organizations needed a modern, cloud-based, easy-to-use, EHR solution along with superior service. Customers needed an EHR partner who would guide them through implementation and provide ongoing support. Upon his return from hiking and traveling in 2009, Ashok, together with a team, created Patagonia Health, named after one of his favorite places in South America.
By 2012, Patagonia Health had focused its approach on two clinical settings: public health departments and behavioral health organizations. Narrowing our markets enabled us to become experts in these two specialties, scale our solutions, and cater to the diverse needs of these health organizations, both large and small.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. Since 2015, Patagonia Health has won a Stevie Award every year. Patagonia Health is proud to be recognized alongside some of the top companies in the country in sales and customer service. Laying the groundwork with excellent customer service proved worthwhile. In 2022, Patagonia Health was named as one of North Carolina’s fastest-growing companies.
Here’s a quote from Ashok Mathur on Patagonia Health’s growth and success:
“We started with a simple mission of providing an easy-to-use EHR and excellent customer service. It is good to see that over 250 health agencies in over 32 states have selected Patagonia Health as their EHR of choice. This growth has been achieved due to our state-of-the-art product and relentless focus on 100% customer referenceability. Additionally, we feel fortunate to serve the agencies who serve the underserved in their communities.”
Patagonia Health’s success would not be possible without our exceptional team working behind the scenes. A dedicated, U.S.-based team drives the hassle-free implementation, training, and support services that separate us from the competition. Our team’s relentless determination has been instrumental in offering unparalleled services to clients, always striving for operational excellence and end-user satisfaction.
In celebrating this monumental milestone, we pay tribute to all our teammates who have made Patagonia Health a tremendous success over the past 15 years. With our fully cloud-based and federally certified EHR, Practice Management, and Billing Solution, we have continually set the standard in the industry and promise nothing short of excellence as we venture into the future. Here’s to many more years of excellence, groundbreaking innovations, and impeccable service delivery from Patagonia Health.
About Patagonia Health, Inc.
Patagonia Health designs technology solutions specifically for public and behavioral health. We are committed to delivering award-winning service from implementation to ongoing training and support. For more information about our federally certified software, contact us today.