Posted By Dayna Riddle On July 10, 2023
Effective appointment management is crucial for the smooth operation of any healthcare organization. Practice administrators need to stay on top of appointment status changes, while also ensuring timely communication with patients regarding no-shows and policy information. Patagonia Health’s new product, the Appointment Adherence App, is here to provide a comprehensive solution to these challenges.
View Appointment Changes in Real Time
The App offers an addition to our user-friendly dashboard: the ability to see appointment changes in real-time. Users can access the list of appointments for a specific day with appointment status and status history. This information enables practice administrators to maintain accurate records and promptly update appointment statuses, even for past and future appointments. By tracking appointment history, clinics can analyze cycle times and identify bottlenecks, leading to improved efficiency and enhanced patient care.
Another feature of the Appointment Adherence App is the ability to generate letters directly from the dashboard. This feature is especially useful when notifying patients about no-shows or sharing important policy information. By efficiently notifying patients, practices can reduce no-show rates and ensure better adherence to appointments.
With just a few clicks, users can customize letter generation based on location, date, status (such as no-show), provider, visit type, language, or the need for an interpreter. Seeing patients’ preferred language and interpretation needs allows users to strategically schedule interpreters throughout the day and ensure effective communication during appointments.
Print Bulk Letters and Labels
To further enhance communication and convenience, the app provides the option to print bulk letters and labels. Administrators can select multiple appointments and generate the necessary letters or labels simultaneously, saving valuable time and effort.
The Appointment Adherence App offers seamless integration with patient medical records in our EHR. By attaching letters to patient records, your staff can easily access relevant information to improve patient care. With centralized access to appointment history and related documentation, health organizations can ensure consistency in care provision and maintain a comprehensive patient database.
To find out more about our apps and features, click here to schedule a demo with a member of our sales team.
About Patagonia Health, Inc.
Patagonia Health’s integrated EHR, Practice Management, and Billing solution is designed to improve departmental workflows using apps and cloud-based technology. Our company was founded with a focus on providing technology solutions with highly referenceable customer service. We collaborate with public and behavioral health organizations to develop advanced features, empowering them to improve the well-being of their communities. Our federally-certified software enables our customers to achieve their desired health outcomes. We serve those who serve others. If you’d like more information about our solutions, contact us today.