At Patagonia Health, we are deeply committed to ensuring our customers get the most out of their Electronic Health Record (EHR) solution. That’s why we are proud to celebrate the growing success of our in-person User Group events, which bring together public and behavioral health providers for connection, collaboration, and continued learning.
Our User Groups are designed to foster real-world impact by offering hands-on training, sharing best practices, and providing a direct feedback loop that shapes the future of our EHR. With dedicated sessions on new features, targeted billing training, and more, these events are invaluable for our client base.
“I found the user group was an extremely useful, helpful, and confidence-building event,” said Nick, a recent attendee. “It’s probably one of the most useful one-day conferences that I’ve ever been to. The value that user group meetings bring to Patagonia Health is a fantastic benefit.”
Led by Lakesha Byrd, our Senior Account Manager, and Debbie McNeil, our Senior Implementation and Training Consultant, the User Groups have become a space for meaningful dialogue and lasting partnerships. We host User Groups in select locations, allowing health professionals to collaborate with other health departments and organizations in their state. Our approach underscores our mission: to support customer success not just with technology, but with people, training, and trusted collaboration.
Lakesha Byrd on Patagonia Health’s User Groups -
“The Patagonia Health team loves attending the user groups because it allows us to engage, connect, and make a direct impact. The users can also meet and help each other by sharing knowledge, working together, and building community.”
When you partner with Patagonia Health, support doesn't stop after implementation. We look forward to continuing these events across more states and deepening our relationship with the providers who depend on our solutions every day.