Position: Senior Business Analyst – Clinical Informatics

We are looking for committed and driven individuals who can contribute to a fast moving company while strengthening their skills and building their resume in latest technologies. The environment is collaborative and highly dynamic.

Job Location: Cary, NC

Full Time position


We are looking for a clinical informatics analyst to develop Clinical Decision Support and Patient Risk Identifiers and Stratification tools within the Patagonia Health EHR System. He/she will work with the Chief Customer Officer and the customers to develop and maintain the clinical content and clinical quality metrics reports to meet quality initiative program objectives. He/she will work with internal Product implementation team and customers to understand clinical workflow and optimal use of EHR data for patient outcomes related to value-based incentive programs.  

Patagonia Health has a strong focus on achieving 100% customer reference ability so customer success is very important. We need people who can collaborate, take ownership & provide excellent customer service. Looking for energetic individuals with a persistent, innovative and can do attitude.

Business Analyst Responsibilities:

  • Lead clinical content and data capture discussions with customers
  • Understand clinical workflow for risk stratification and usage of clinical decision support tools
  • Understand customer requirements for outcome tracking requirements related to quality initiative programs.
  • Convert these requirements into use cases and requirements documents for product team
  • Define and prioritize features for clinical content and reports
  • Assist product team to develop wireframe diagrams using UCD principles, requirements document and test cases.
  • Review final implementation with the product and development team
  • Train support and training teams on the feature
  • Answer questions about the feature for customers or support team
  • Conduct educational webinars and online customer trainings as needed  
  • Travel to customer site for meetings, workflow discussions and trainings as needed.

Skills and Qualifications:

  • Master’s degree in Clinical Informatics, Healthcare, and/or related Clinical Discipline
  • 3 + years of experience in Clinical Content Management of Clinical Decision Support tools
  • 3 + years of experience in Electronic Health Record Software for data reporting
  • Knowledge of NCQA quality standards, Medicare & Medicaid value-based incentive measures, and quality improvement methodologies.
  • Must be able to research, analyze data and prepare presentations and reports
  • Strong communication skills and good computer skills
  • Experience working in a medical practice, public health department or behavioral health agency an asset
  • Proficient in Office tools (Microsoft or Google suite), including Word, Excel and PowerPoint
  • Nursing education and training strongly preferred
  • Experience in Quality Improvement Initiatives preferred.  
  • Knowledge of North Carolina Medicaid Transformation preferred.
  • Nice to Have: Agile software development methodology experience or training


Commensurate with knowledge and experience.


Send resume or enquiries to sonali@patagoniahealth.com

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