We are looking for committed and driven individuals who can contribute to a fast-moving company while strengthening their skills and building their resume in latest technologies. The environment is collaborative and highly dynamic.

Job Location: Cary, NC

Full-Time position


We are looking for business analyst professionals with experience in Electronic Health Records, Practice Management, and Billing software. The opportunity is to participate in the end-to-end process of designing state-of-the-art solutions for Patagonia Health EHR and Practice Management/Billing System. Patagonia Health is an innovative software product company. We need people who can collaborate with customers, take ownership & help develop next-generation solutions. Looking for energetic individuals with a persistent, innovative, and can-do attitude.

Business Analyst Responsibilities:

  • Understand customer requirements via listening, workflow, observational studies, paper forms, and other existing forms of documentation.
  • Work closely with the VP of Customer Experience and Chief Enterprise Architect for product design.
  • Convert customer requirements into use cases and development requirement documents.
  • Write test cases for the requirements.
  • Explain concepts and detailed requirements to the development team.
  • Help development team create wireframe diagrams following usability principles.
  • Review wireframe diagrams and early prototypes with customers. Gather feedback for review with development team.
  • Review final implementation with development team.
  • Train support and training teams on the feature.
  • Answer questions about the feature for customers or support team.
  • Create and update product release notes.

Skills and Qualifications:

  • Bachelor’s degree in engineering or other relevant field.
  • 2+ years’ experience as a business analyst or equivalent role with EHR or practice management products.
  • Understanding of clinical workflow.
  • Strong preference for experience communicating with clinical and billing staff directly.
  • Strong written and verbal communication skills.
  • Nice to Have: Ability to wireframe designs using Balsamiq.
  • Nice to Have: Agile development methodology experience or training.

Compensation: Commensurate with knowledge and experience

Send resume or inquiries to careers@patagoniahealth.com