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Posted By Fuller Harvey On April 10, 2018

Who’s Driving Your EHR Implementation?

Every fast-moving vehicle needs a driver, including your Electronic Health Record (EHR) system. When transitioning from the archaic land of paper files to the cyber-driven world of secured, cloud-based data management, your agency needs a hero of a super-driver who not only believes in the platform, but also the people behind it, and the people it will serve.  Find your hero, and you’ve found your way to a successful transition.
 
 

To begin with, the person most likely to become your EHR Hero needs to:  a) understand the agency and its workflow, and b) understand how an EHR vehicle will effectively get the agency to its goals.
 

A Hero who believes in the platform will:
 

  • Display keen enthusiasm for the idea of a secure, integrated, seamless, EHR, Practice Management (PM) and Billing
  • Dive into learning the “controls” and possess an understanding of the workings of the system both as the engine is revving (initial learning) and at full-speed (accessing the full array of capabilities).
  • Desire to make his or her enthusiasm and understanding contagious throughout the agency.

 

A Hero who believes in the people behind the platform will:

  • Embrace every opportunity to get behind the wheel of the system, from the “test drive” of the very first demonstration all the way through the “grand prix” of “go ”
  • Engage with the sales, training, and support personnel of the EHR vendor – on a first name basis.
  • Encourage co-workers by assuring them of the power and team behind the platform.

 

A Hero who believes in the people the EHR will serve will:

  • Forge ahead – like blazing a trail – in a quest to provide better care and communication, at every level of patient engagement, from check-in to the final billing, from an immunization record to communication reminders of appointments.
  • “Forget-not’ the patient experience behind every screen and every data entry field of the electronic health record platform.
  • Faithfully steer both co-workers and clients to “lean in” to the implementation of the EHR.

 

Find your hero of a driver – -and let him or her guide your agency to the checkered-flag of a go-live victory.
[For a real-life case study of a successful implementation, click HERE to tap into the successful matrix used by Cleveland County Health Department zooming around the track and across the finish line with the “go-live” of their EHR.]

About Fuller Harvey

Fuller is a creative consultant who is bringing her passion for connective, encouraging, and practical communication to Patagonia Health. She considers her greatest strength to be creating an adhesive environment where individuals are valued, supported and celebrated for the contributions they bring to the “team table” and where all communication -both within and without the company – has positive purpose and impact.

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