cloudPatagonia Health cloud and web services architecture prevents the need for planning, installation and ongoing maintenance of expensive servers, software licenses, etc. Web services ensure that users get accurate, real-time codes (e.g. ICD-9, ICD-10, CPT, SNOMED, etc.) while eliminating the need to maintain databases. The Patagonia Health team of experts manages all the data backups and disaster recovery for all its users. A SLA provides tight guarantees on service availability 24×7.

Web services architecture ensures anytime, anywhere access and quick response time when it comes to accessing clinical data. Doctors can pull patient charts within seconds and the screen can be personalized for the most effective workflow.

Reporting and analytics are valuable tools for policy makers. The multi-tenant architecture makes it possible for comparative reporting on aggregate data. For example, this architecture can compare obesity rates in different local health departments and the effectiveness of certain procedures. Health directors can compare trends and outcomes to determine the best possible procedures to improve community health and analyze efficacy as a year over year trend to better understand their local communities and optimize health delivery mechanisms.

About the Solution

The Patagonia Health platform is a pure Software as a Service (SaaS) application, meaning that it exists in the cloud. As a web-based solution, it is very lightweight on Internet bandwidth need. The multi-tenant architecture follows the modern scale-out principles to support thousands of users, and all of the application servers are hosted centrally in a secure data center.
The SaaS model provides the following benefits over both client server and ASP models:

  • Security, data back-up and disaster recovery are managed by the vendor

  • Records can be accessed anytime, from any PC

  • No applications to manage – the user does not download anything

  • VPN tunnels and firewall holes are not required

System Requirements (desktop and laptop computers)

  • High-speed Internet connectivity

  • Mozilla Firefox browser (latest version)

  • PDF viewer (e.g. Adobe Reader)

  • Hardware should have a modern processor Intel i3 or better and sufficient RAM (4GB+)

For additional details on architecture and infrastructure, refer to the Patagonia Health Infrastructure and Security White Paper.