Conducting a workflow analysis for public health departments: Will your EHR vendor perform this for you? In a previous blog we talked about how an EHR can help streamline your workflow and improve operations. Here we are going to focus on the process and workflow itself. Adopting an EHR does not automatically change your workflow. So what needs to be done to reach peak efficiency and what are the best practices ... Read more...

Why Public Health Departments should focus on improving workflow as well as EHR implementation What is workflow and why should you care? Over the past few years, public health agencies have seen ongoing reduction in funding while their operational costs keep going up. Sure, lobbying and educating legislators is an important part of public health agency leadership role. However, in current national environment, at best one can hope to ... Read more...

Protecting Patient Safety through Health IT and EHR Use The Health IT Safety Center Roadmap, recently released from the Office of the National Coordinator (ONC), presented a plan for taking important steps toward improving the safety of Health IT and, therefore, patient safety. Its purpose, clearly stated, is because “Today, thousands of health care professionals, hospitals, and their patients enjoy quality and safety ... Read more...

Credentialing Made Easier for Local Health Departments First, let’s be clear about credentialing. You do not credential facilities, you credential providers, but it does benefit the facility in terms of revenue and reputation. But let’s face it, many health departments are not billing as much or as efficiently as they should be. Often times, physicians, especially new physicians, are only partially credentialed, ... Read more...

EHR User Groups: The Benefits of Group Learning Whenever you read of identified “best practices” of successful EHR implementation, one of the key ingredients is always “extensive staff training” and “practice makes perfect”. However, various EHR vendors provide different levels of training.   There are various models of training used by EHR vendors including: Basic, remote training (over the web) including self-help videos. Though cost effective ... Read more...

The benefits of an EHR from the patient’s perspective Information is power. In this world, we are now used to having access to all our information on tip of our fingers. We have access to our financial information updated frequently. By knowing our finances, we can plan our expenses much more effectively. Similarly, with the federal mandate for adoption of Electronic Health Record, consumers ... Read more...