Avoiding Analysis Paralysis When Selecting an EHR too many choicesThink back to the grocery shopping experience of our childhood:  the cereals were a “section” – not an entire aisle.  We chose between Cheerios.   But can you guess how many kinds ... Read more...

Having the Right Tool at the Right Time In our last blog, we encouraged agencies who were beginning the process of implementing an electronic health record (EHR) system  to “Find Your Driver”:  to identify the one key person in your system who believes in the idea of what an EHR platform could do, believes in the people providing support behind the system – ... Read more...

Who’s Driving Your EHR Implementation? Every fast-moving vehicle needs a driver, including your Electronic Health Record (EHR) system. When transitioning from the archaic land of paper files to the cyber-driven world of secured, cloud-based data management, your agency needs a hero of a super-driver who not only believes in the platform, but also the people behind it, and the people ... Read more...

Not all EHR Vendors are Created Equal image by Joshua Sortino, UnsplashNot all EHR vendors are created equal. In the land of equality, we also have freedom: freedom to do as little or as much as we please. Freedom to excel – and freedom to “get by”. When it comes to meeting the needs of your agency, does your electronic health records vendor excel or merely ... Read more...

Opioid Crisis and Your EHR. . . .a Follow-Up War on Opioid AbuseThe opioid crisis in America is so severe, we believe each must do what he or she can to wrestle the epidemic into submission, and as an EHR vendor, one of our abilities lies in using this very blog space to trumpet statistics and resources.  So, although we addressed this topic last October, [see “3 ... Read more...

Setting the Stage: Patient Satisfaction Begins at Check-In patient satisfaction check inHave you ever tried to put yourself in the shoes of a patient who is experiencing the environment of your agency or clinic for the first time, and tried to absorb the degree of patient satisfaction which might be generated by that “first impression”?   For any public health agency or behavioral health clinic, this first impression ... Read more...