Debbie Widener Presented at NCPHA 2017 Fall Educational Conference Patagonia Health’s resident billing expert, Debbie Widener, presented at this year’s NCPHA Fall Educational Conference (FEC) in Asheville, NC.  Her vast knowledge of public health and billing best practices have proven beneficial to our customers and we are proud to have shared her knowledge and expertise with the attendees at NC Public Health Association’s annual ... Read more...

Patagonia Health Recognized by Healthcare Tech Outlook Magazine as a Top 10 Most Promising EHR Solution for 2017 Patagonia Health has always worked hard to develop a top notch EHR solution for the past several years and it has paid off.  Recognized by Healthcare Tech Outlook magazine as a Top 10 Most Promising EHR, confirms that Patagonia Health is doing all the right things.   “Just a few years ago, the people I would call ... Read more...

Patagonia Health Partners with Phrase Express Making Clinical Documentation Even Easier for Providers Clinical DocumentationPatagonia Health has partnered with Phrase Express, a third party vendor, who provides a unique way of fast-tracking the clinical documentation process.  Now doctors, Nurse Practitioners and Physician Assistants can save all their favorite phrases directly in the EHR.  Typically, providers reuse the same phrases (to describe patient problems and diagnosis).  This software saves the ... Read more...

Patagonia Health helps Customers Prepare for Security Risk Assessments Security Risk AssessmentsAccording to the Health Insurance Portability and Accountability Act (HIPAA) Security Rule all covered entities are required to conduct a security risk assessment of their agency.  This is to insure all protected Health Information remains, well, protected.   Health departments can now lean on their EHR vendor, Patagonia Health for help.  Through an agreement with EHR 2.0 ... Read more...

Save Paper and Time with Patagonia Health’s built-in Electronic Patient Consent Forms Electronic Patient Consent FormsPatagonia Health offers an integrated Electronic Patient Consent Forms feature in the EHR which is available as an optional feature to all customers.  This added feature includes many standard consent forms such as Acknowledgement of Receipt of Notice of Privacy and the Family Planning General Consent for Services. In addition to large library of consent ... Read more...

Patagonia Health Supports 2-Factor Authentication 2-factor authenticationPatagonia Health EHR supports 2-factor authentication via one-time password (OTP) through SMS or email. Practice Administrators can modify 2-factor configuration in the EHR so that users logging into the EHR would be required to enter an additional 6-digit code that they receive on their registered SMS or email address.   This feature is not required to use ... Read more...

Patagonia Health Offers Billing and Payment Services through Partnership with BillFlash Payment Services and BillingAre you still licking envelopes and manually folding invoices?  Are you spending way too much time printing and processing and mailing invoices just to get paid?  Well, you may be interested in new payment services that interface with your Patagonia Health EHR billing system.   Patagonia Health has partnered with BillFlash, a third party vendor, who provides ... Read more...

Thanks to Wilkes County Health Department, Many Public Health Departments Reap the Benefits of Patagonia Health’s TB App Patagonia Health collaborates with its customers to develop innovative advanced apps to add specific functionality needed by Public Health Departments. This is widely known among our customers who have been the recipients of these beneficial platforms, such as the robust TB App developed in collaboration with 20+ health departments including Wilkes County Health Department ... Read more...

Patagonia Health wins Bronze Stevie® Award in the “ Customer Service Success – Technology Industries” for second year Customer Service Award for SupportPatagonia Health was selected as a Bronze winner Stevie® Award in the “Customer Service Success – Technology Industries” category in the eleventh annual Stevie Awards for Sales & Customer Service for the second year in a row. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business ... Read more...

Patagonia Health Forms Partnership with EHR 2.0 to Offer Security Risk Assessment to Customers Security Risk AssessmentCary, NC — February 4, 2017 – Patagonia Health, Inc., a provider of a cloud- and apps-based Electronic Health Records solution, announced a new partnership with EHR 2.0, HIPAA specialists and Security Risk Analysis consultants, also of Cary, NC.  The two businesses serve similar markets and partnering will provide enhanced security and HIPAA compliance services ... Read more...